Go get a life
Or a job in the mall
Trading orders up
Wiping the tables down
At shoppers' rest
Where the customer is right
To treat you like a slave
Who's paying anyway?
You think, why
Is this happening?
Why the breakdown in communication
Between us and them?
Greet them with a smile
Show them the way
Compliment them on
The choice they think they made
Hand back the credit card
Pack their luxuries away
The firm likes your loyalty
Next customer please
You think, why
Is this happening?
Why the breakdown in communication
Between us and them?
They're just more work for you
You are nothing to them
They're just money passing through
You to the management
This is not a life
It's a marketing trick
Devised by businessmen
And psychologists
Down at shoppers' rest
Where the customer is fleeced
You spout the formula
They don't know or care
You think, why
Is this happening?
Why the breakdown in communication
Between us and them
Between us and them
Us and them
What's so wrong with some communication
Between us and them?